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Help

Please read this page for some quick handy hints on how to use this website; if you need to contact somebody about something unrelated to using this website please look at our contact us page.

This page is a handy tutorial on the following common tasks:

  • How to search and bid for properties
  • How to view and withdraw bids

 

How to search and bid for properties

You do not need to be logged in to search for properties, but you do have to be logged in and have an active application to bid on properties.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click Properties and recent lets search, select the type of property you are searching for, enter an area and press Search. If you just press Search without selecting a property type or area, all available properties will be displayed.

Image of property search example

A list of properties will be displayed. If you are logged in, you will see in the bottom right hand corner if you are eligible or not. Your potential position on the shortlist at time of bidding is also displayed. This position can change.

Image of property search results in list view

If you are eligible and would like to bid on this property, select the 'apply for property' link.

Confirm your contact details are correct and update them if needed and then press Confirm details and apply.

 

 

How to view and withdraw bids

You must first be logged into the system to view and withdraw bids. Once logged in you will need to navigate to the My Account page, from here there is a panel on the right hand side with a link to My Bids.

Image displaying location of My bids link

 

Your active bids will be displayed. 

Image displaying my bids screen

To view historic bids, use the filters.

You can search for a maximum of 6 months worth of historic bids at a time.  This means that, for example to look at your bids for the last 12 months, you will need to carry out 2 searches each of 6 months duration.

To withdraw a bid, click in the checkbox to the left of the bid and press Image of withdraw selected button